All of our pieces are hand made to order please expect 6-8 weeks for shipping.
Domestic shipping is included for all orders over $500.
We use USPS and FedEx Express. We insure all of our packages and always require a signature for all orders. Please make sure you choose an address for delivery where someone is available to sign for it. Our 2-day shipping in the continental U.S. is complimentary on orders over $500. International shipping is $75.00.
Since all of our pieces are made in house we can try our best to accommodate your rush order. Please note there will might be a rush service fee. Please email hello@universaldeco.art BEFORE placing your order to make sure we are able to accommodate your request.
Absolutely! Email hello@universaldeco.art with your inquiry and our team will take it from there! Please note additional fees may apply.
Yes, we love doing custom designs! Schedule a custom design appointment here.
Yes! We love reworking old family heirlooms and giving them new life! Schedule a custom design appointment here.
A 50% non-refundable deposit is required to begin your custom project. Since each piece is meticulously crafted based on your chosen design, dimensions, and stones, we ensure a collaborative process with no surprises. Therefore, refunds cannot be offered once the project is underway. The remaining 50% balance will be due before the scheduled shipping or pick-up date.
